PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to query, monitor, and manage incidents, schedules, teams, and on-call rotations via the PagerDuty API.

Capabilities

Incident management — retrieve individual incidents by ID, list incidents with filters (status, urgency, service, team, time range), update status (acknowledge, resolve, reopen), and reassign to a specific user.
Activity and audit — list log entries (account-wide activity feed) surfacing triggers, acknowledgments, escalations, and resolutions.
On-call and scheduling — list on-call entries with optional filters and browse all schedules.
Teams, services, and escalation policies — list and get details for teams (including members and linked resources), services (with name search), and escalation policies.
User lookup — list users, fuzzy-search by name or email, and fetch the authenticated user's own profile with contact and notification summaries.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty provider. See the Arcade PagerDuty auth provider docs for setup instructions, required scopes, and configuration details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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